• info@grabhelfer.de
  • Ridlerstrasse 57, 80339 Munich
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Accessibility Statement

The operators of this website are committed to making their website accessible in accordance with legal regulations. The legal foundations are the Disability Equality Act (BGG), the Barrier-Free Information Technology Ordinance (BITV 2.0), and the Bavarian Ordinance on the Creation of Barrier-Free Information Technology (BayBITV). The goal is to make the content and functions of the website accessible to all users, especially people with disabilities.

Status of Accessibility

This website is partially accessible. It meets the requirements of BITV 2.0/WCAG 2.1 (Level AA) in the following areas:

Accessible Content and Functions

  • Keyboard operation: All interactive elements are fully usable with the keyboard.
  • Alternative texts: Images and graphics have meaningful alternative texts.
  • Navigation aids: The website has a clear and consistent structure.
  • Contrasts: Color contrasts are sufficiently designed for people with visual impairments.
  • Responsive Design: The website adapts to various screen sizes and devices.

Non-Accessible Content

Despite our efforts, there are areas that are not fully accessible:

  1. Missing ARIA attributes: Some interactive elements (e.g., dropdown menus in forms) do not yet have complete ARIA implementations.
  2. External content: Content provided by third parties, such as embedded videos or maps (Google Maps), may not be fully accessible.

Feedback and Contact

We are continuously working to improve the accessibility of our website. If you encounter any barriers or have suggestions for improving accessibility, we welcome your feedback.

Please describe the problem as precisely as possible and provide the URL of the affected page. We will try to resolve the issue as quickly as possible.

  • Email: info@grabhelfer.de
  • Telephone: +49 89 461 328 77
  • Postal address:
    • Loyamo GmbH
    • Ridlerstraße 57
    • 80339 Munich

Enforcement Procedure

If you are not satisfied with the response to your inquiry, you have the right to contact the Enforcement Agency for Barrier-Free Information Technology. They will review your case and attempt to reach an out-of-court settlement.

Contact to the Enforcement Agency

  • Name: Bavarian Monitoring Office for Barrier-Free Information Technology (BayBIT)
  • Email: bitv@bayern.de
  • Website: https://www.bitv.bayern.de
  • Address:
    • Bavarian Monitoring Office for Barrier-Free Information Technology
    • St.-Martin-Straße 47
    • 81541 Munich

Technical Foundations

This statement was created based on self-assessment and with the help of testing tools such as WAVE and axe. The website was developed in consideration of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

  • Date of creation of this statement: October 15, 2024
  • Last accessibility review: November 20, 2024